Privacy

Privacy notice

AVOERA is operated by GOLDENGIRAFFE LDA, Portugal. For privacy enquiries, email geral@goldengiraffe.pt.

Information we collect

If you contact us, we receive your name, email address, optional phone number, travel preferences and message. We use these details only to respond to your enquiry, discuss a potential service and manage related correspondence.

Legal basis

We process enquiries on the basis of our legitimate interests in responding to business enquiries (GDPR Article 6(1)(f)), or to take steps you request before entering a contract where applicable (Article 6(1)(b)).

Recipients and retention

Website hosting and email providers may process this information to deliver the service. We do not sell enquiry data or use it for marketing without an appropriate basis. Enquiries are kept for up to 12 months after our last contact unless longer retention is necessary for a contract, dispute or legal requirement.

Your choices

You may request access, rectification, erasure, restriction or object to processing, where applicable, through the contact email above. You can also complain to the Portuguese data protection authority (CNPD).

Cookies

This website currently does not use advertising or analytics cookies. Essential server logs may be processed by the hosting provider for security and operation.